Civil Legal Advice and Resource Office

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Check the New York State Unified Court System or call the clerk’s office in your borough (see telephone numbers below) for any updates related to COVID-19 (the coronavirus)  and court operations. 

Please note that Bronx, Brooklyn, Manhattan, Queens,  Staten Island, and Westchester CLARO sessions are cancelled and all volunteer attorney programs in New York City Civil Courts, including Volunteer Lawyer for the Day (VLFD), are suspended due to COVID-19 until further notice. Please check here for further updates.

For information on consumer rights, please consult the following websites:

New Economy Project:

Mobilization for Justice

For legal resources on consumer debt issues, you may contact one of the hotlines below:

Mobilization for Justice Hotline - Intake Line for Help: 212-417-3881, Mondays 2 p.m. - 4 p.m. and Thursdays 10 a.m. – 2 p.m.

New Economy Project - NYC Financial Justice Hotline: 212-925-4929, Mondays 4 p.m. - 6 p.m, and Tuesdays, Wednesdays, Thursdays 12 p.m. - 2 p.m. (This hotline is only for low-income New York City residents) 

Legal Aid Society - Consumer Law Unit Intake: 718-286-2450, Mondays, Wednesdays and Fridays 9 a.m. - 11 a.m.

*Please consult respective websites for updates on these hotlines. 

Civil Court Clerk’s Office Contact Information

Bronx: 718-618-2563

Brooklyn (Kings): 347-404-9123

Manhattan (New York): 646-386-5600

Queens: 718-262-7138

Staten Island (Richmond): 718-675-8455

Phone listings for each Borough Civil Court Clerk’s Office can be found here.

Why come to CLARO?

  • If you're being sued by a creditor in Civil Court we might be able to help. The legal process can be confusing, and it could make a huge difference to your case to get legal advice before you commit to important decisions.

  • If you have encountered issues with consumer debt (credit cards, cell phones, store cards, student loans, utilities, car loans, medical debt, etc.) that might lead to a court case, you can come and get information and advice.

If it sounds like CLARO could help you, please click on the link to your borough in the tabs above for more information on where to come and what to bring.

For more information on the CLARO program, please watch the video below.

For information on debt collection, visit


The Civil Legal Advice and Resource Office (CLARO) provides limited legal advice to low-income New Yorkers being sued by debt collectors. CLARO is organized through the New York State Courts Access to Justice Program. 

Read about the Access to Justice Program at

Rather than representing these individuals in court, the CLARO Program’s volunteer lawyers and consumer law experts meet with visitors and advise them on how best to represent themselves in their court cases.

The CLARO Programs help visitors by explaining the court process, reviewing their case files, preparing court papers and giving advice on other consumer debt issues.

CLARO Programs operate through the auspices of the New York City Civil Court, serving consumers in all 5 boroughs. Through partnerships with the Court, bar associations, academic institutions, and legal services organizations, CLARO tries to help unrepresented litigants better access justice.


Providing FREE legal advice to unrepresented debtors.

Staffed by volunteer lawyers and supervised college and law students.

Online Legal Assistance Hotline

You can apply online for assistance from the Legal Hotline. Click the button below to apply and you will be contacted within two business days.